All Systems Operational

Uptime over the past 90 days. View historical uptime.
CMP Operational
90 days ago
100.0 % uptime
Today
CMP API Operational
90 days ago
100.0 % uptime
Today
CMP Databases Operational
90 days ago
100.0 % uptime
Today
Carephone endpoints Operational
90 days ago
100.0 % uptime
Today
Carephone Management Portal Operational
90 days ago
100.0 % uptime
Today
CMP Notification service Operational
90 days ago
100.0 % uptime
Today
CMP BI Operational
90 days ago
100.0 % uptime
Today
M2M Operational
90 days ago
100.0 % uptime
Today
M2M Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 22, 2026
Pulse CMP – Scheduled update (No downtime expected)
Completed - The scheduled maintenance has been completed.
Jun 22, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 16:00 CEST
Scheduled - [EN] On Monday 22 at 16:00 (GMT+2), a new version of Pulse CMP will be deployed. No service interruptions are expected; however, minor issues may be experienced during the rollout.
This update mainly focuses on bug fixes, technical improvements, and enhanced security and performance. We will continue monitoring the system to ensure proper operation.

[DE] Am Montag, den 22., ab 16:00 Uhr (GMT+2) wird eine neue Version von Pulse CMP bereitgestellt. Es werden keine Serviceunterbrechungen erwartet; jedoch können während der Bereitstellung vereinzelte Probleme auftreten.
Dieses Update konzentriert sich hauptsächlich auf Fehlerbehebungen, technische Verbesserungen sowie auf erhöhte Sicherheit und Leistung. Wir werden das System weiterhin überwachen, um einen reibungslosen Betrieb sicherzustellen.

[SV] Måndagen den 22 kl. 16:00 (GMT+2) kommer en ny version av Pulse CMP att driftsättas. Inga avbrott i tjänsten förväntas, men mindre störningar kan förekomma under utrullningen.
Denna uppdatering fokuserar främst på buggfixar, tekniska förbättringar samt förstärkningar inom säkerhet och prestanda. Vi kommer att fortsätta övervaka systemet för att säkerställa korrekt funktion.

[ES] El lunes 22 a partir de las 16:00 (GMT+2) se desplegará una nueva versión de Pulse CMP. No se prevén interrupciones del servicio; sin embargo, podrían producirse incidencias puntuales durante el despliegue.
Esta actualización se centra principalmente en la corrección de errores, mejoras técnicas y refuerzos en seguridad y rendimiento. Seguiremos monitorizando el sistema para garantizar su correcto funcionamiento.

[FR] Le lundi 22 à partir de 16h00 (GMT+2), une nouvelle version de Pulse CMP sera déployée. Aucune interruption de service n’est prévue ; toutefois, des incidents ponctuels peuvent survenir pendant le déploiement.
Cette mise à jour se concentre principalement sur la correction de bugs, des améliorations techniques ainsi que des renforcements en matière de sécurité et de performance. Nous continuerons à surveiller le système afin de garantir son bon fonctionnement.
Jun 19, 09:08 CEST
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026
UK Only - Mobile connectivity EE network services.
Resolved - CSL Infrastructure Engineers have monitored the stability and confirmed that all services are now restored. The incident is now closed.
Jun 19, 10:09 CEST
Monitoring - MNO roaming partner EE UK has applied the fix, and we are observing services restoring back to normal.
CSL will be releasing events held in smart reporting, which will mean ARCs may see path failures, likely closely followed by restores. Please wait 10 minutes before acting upon path failures. We will confirm when the entire process has concluded, and normal operation has continued
Jun 18, 17:20 CEST
Identified - 14:36 - We are currently investigating an issue where we are observing a potential impact associated with EE services.

Relevant teams are engaged, and further investigation is ongoing. We will provide additional updates as more information becomes available

15:27 - We have received an update from our MNO provider, as they have identified an issue with the roaming partner and are actively working on a fix.

Reach IP impact is that units on EE that are impacted should roam to a new network. You may get a "no contact to portal" error, but looking at the last hours' statistics, most have now recovered and should be working as normal.
Jun 18, 16:56 CEST
Jun 18, 2026
Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
UK only - Post CSL maintenance connectivity congestion impact.
Resolved - 04:19am
Post-maintenance network congestion on Tele2 has impacted new network registrations on our SIM estate. Tele2 temporarily blocked some IMSIs to reduce load, which is successfully improving the situation. We are seeing gradual recovery and IMSIs will be unblocked as the network fully stabilises. Ongoing data sessions are unaffected.

05:25am
Tele2 reports that network traffic is stabilising following the post-maintenance congestion. They are actively unblocking the affected IMSI ranges, and new network registrations are recovering. We are monitoring closely and expect the next update within 1 hour

05:39am
Tele2 has confirmed that the post-maintenance network congestion is fully resolved. All IMSI blocks have been lifted, and normal service has successfully resumed across our SIM estate

09:00am
No further updates from CSL as resolved.
Jun 10, 05:00 CEST
Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

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