Resolved -
"Following a network change implemented in the early hours, EE identified that this change caused the earlier connectivity degradation affecting SIMs attached on their network. The change was rolled back, and we can now confirm that the issue has been fully resolved.
Our technical team will continue to monitor closely to ensure service remains stable."
Oct 29, 14:00 CET
Update -
"All services affected by the earlier connectivity degradation on the EE roaming network have now recovered. Data sessions and connectivity are operating normally.
Our technical team will continue to monitor closely to ensure stability and confirm sustained service performance."
Oct 29, 10:42 CET
Monitoring -
"We are observing service recovery following the earlier connectivity degradation affecting SIMs roaming on the EE network. Data sessions are progressively restoring, and connectivity performance is improving.
Our technical team continues to closely monitor the situation to ensure full and stable service restoration."
Oct 29, 10:21 CET
Update -
We are continuing to work on a fix for this issue.
Oct 29, 10:03 CET
Identified -
"We are currently observing connectivity degradation affecting SIMs on the T-Mobile network. Impacted SIMs may experience intermittent data connectivity or session drops.
Our Network Operations team is actively investigating and has engaged with T-Mobile for further analysis. Updates will be shared as more information becomes available.
We have identified that the ongoing connectivity degradation is related to SIMs roaming on the EE/Orange network across multiple regions. This issue is not limited to T-Mobile, and affects connectivity when SIMs attach or roam via EE/Orange."
Oct 29, 10:02 CET