All Systems Operational

Uptime over the past 90 days. View historical uptime.
CMP Operational
90 days ago
100.0 % uptime
Today
CMP API Operational
90 days ago
100.0 % uptime
Today
CMP Databases Operational
90 days ago
100.0 % uptime
Today
Carephone endpoints Operational
90 days ago
100.0 % uptime
Today
Carephone Management Portal Operational
90 days ago
100.0 % uptime
Today
CMP Notification service Operational
90 days ago
100.0 % uptime
Today
CMP BI Operational
90 days ago
100.0 % uptime
Today
M2M Operational
90 days ago
100.0 % uptime
Today
M2M Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 11, 2026

No incidents reported today.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
UK only - Spike in "Primary Failure" error message on reach units 7/5/26
Resolved - An issue occurred that caused a spike in alerts for Primary failure - this affected a small number of units and the cause was potentially an issue with Tele2. The issue was quickly resolved either by the SIM roaming to a new network or failing to a new profile. This shouldn't have had any downtime at all for your units and minimal impact. We are working with CSL to find the actual cause and will report back when it is known.

Thanks for your patience.
May 7, 08:30 CEST
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026
UK only - Spike in "Primary Failure" error message on reach units
Resolved - No further issues reported since and service have returned to normal.
Apr 29, 17:38 CEST
Monitoring - It looks to be resolved now, however, we will continue to monitor this for the next hour.
Apr 29, 16:42 CEST
Update - We are told by CSL that the issue may have been because of an issue with the Three network. The units should have roamed to a different network, or if an RSIM should have moved to a new profile. When we know more, we will update again.
Apr 29, 15:42 CEST
Investigating - We have been notified in the UK of an incident of units reporting a Primary Failure error. We are monitoring the incident and will report if anything further is known.

Thanks.
Apr 29, 15:30 CEST
Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

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