All Systems Operational

CMP Operational
90 days ago
100.0 % uptime
Today
CMP API ? Operational
90 days ago
100.0 % uptime
Today
CMP Databases ? Operational
90 days ago
100.0 % uptime
Today
Carephone endpoints ? Operational
90 days ago
100.0 % uptime
Today
Carephone Management Portal ? Operational
90 days ago
100.0 % uptime
Today
CMP Notification service ? Operational
90 days ago
100.0 % uptime
Today
CMP BI Operational
90 days ago
100.0 % uptime
Today
M2M Operational
90 days ago
100.0 % uptime
Today
M2M Service ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 5, 2025

No incidents reported today.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Resolved - Ce jeudi 30 octobre à 14h00, un incident est survenu sur le réseau de notre partenaire Deutsche Telekom, entraînant des perturbations de connexion sur certains transmetteurs NOVO uniquement dans la région France.
Des investigations et actions correctives ont été menées par Deutsche Telekom, et un retour à la normale progressif a été observé depuis 15h30.
La situation a été entièrement stabilisée à 18h ce jeudi 30 octobre.
Nous restons en contact avec notre partenaire pour obtenir plus d’informations sur les causes de l’incident.
__________________________________________________________________________________________________________________________________________________

On Thursday, October 30 at 2:00 PM, an incident occurred on the network of our partner Deutsche Telekom, causing connection disruptions on certain NOVO transmitters exclusively in the France region.
Investigations and corrective actions were carried out by Deutsche Telekom, and a gradual return to normal was observed from 3:30 PM.
The situation was fully stabilized by 6:00 PM on Thursday, October 30.
We remain in contact with our partner to obtain more information about the causes of the incident.
__________________________________________________________________________________________________________________________________________________

On Thursday, October 30 at 2:00 PM, an incident occurred on the network of our partner Deutsche Telekom, causing connection disruptions on certain NOVO transmitters exclusively in the France region.
Investigations and corrective actions were carried out by Deutsche Telekom, and a gradual return to normal was observed from 3:30 PM.
The situation was fully stabilized by 6:00 PM on Thursday, October 30.
We remain in contact with our partner to obtain more information about the causes of the incident.
__________________________________________________________________________________________________________________________________________________

Este jueves 30 de octubre a las 14:00 horas, se produjo un incidente en la red de nuestro socio Deutsche Telekom, lo que provocó interrupciones en la conexión de algunos transmisores NOVO exclusivamente en la región de Francia.
Deutsche Telekom llevó a cabo investigaciones y acciones correctivas, y se observó un retorno progresivo a la normalidad a partir de las 15:30 horas.
La situación quedó completamente estabilizada a las 18:00 horas de este jueves 30 de octubre.
Seguimos en contacto con nuestro socio para obtener más información sobre las causas del incidente.

Oct 30, 14:00 CET
Oct 29, 2025
Resolved - "Following a network change implemented in the early hours, EE identified that this change caused the earlier connectivity degradation affecting SIMs attached on their network. The change was rolled back, and we can now confirm that the issue has been fully resolved.

Our technical team will continue to monitor closely to ensure service remains stable."

Oct 29, 14:00 CET
Update - "All services affected by the earlier connectivity degradation on the EE roaming network have now recovered. Data sessions and connectivity are operating normally.

Our technical team will continue to monitor closely to ensure stability and confirm sustained service performance."

Oct 29, 10:42 CET
Monitoring - "We are observing service recovery following the earlier connectivity degradation affecting SIMs roaming on the EE network. Data sessions are progressively restoring, and connectivity performance is improving.

Our technical team continues to closely monitor the situation to ensure full and stable service restoration."

Oct 29, 10:21 CET
Update - We are continuing to work on a fix for this issue.
Oct 29, 10:03 CET
Identified - "We are currently observing connectivity degradation affecting SIMs on the T-Mobile network. Impacted SIMs may experience intermittent data connectivity or session drops.

Our Network Operations team is actively investigating and has engaged with T-Mobile for further analysis. Updates will be shared as more information becomes available.

We have identified that the ongoing connectivity degradation is related to SIMs roaming on the EE/Orange network across multiple regions. This issue is not limited to T-Mobile, and affects connectivity when SIMs attach or roam via EE/Orange."

Oct 29, 10:02 CET
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.